POLICIES

These policies are in place to respect my schedule and allow others the opportunity to fill any openings. Thank you for your consideration!

Please TEXT Magda (850) 426-4156 if you're running late, need to reschedule or cancel.

All payments will be processed exclusively through Square at The Salon by Maria Clara. Clients are required to have a valid credit card on file to hold their appointments. All appointments are booked through Square, and payment is due on the day of service. Cash payments are preferred to avoid additional fees and is appreciated. If you pay with a credit card please be aware a 4% surcharge will be added to the remaining balance.

No other forms of payment will be accepted.

Please be 10 minutes early or arrive on time. 

Being more than 15 minutes late to your appointment will result in a "no show,” your card will be charged the full service amount and the appointment will be cancelled. 

Clients who fail to show up to their appointments are responsible for the full service amount and the card on file will be charged. Text reminders are sent and you may communicate with Magda with any questions about your upcoming appointment at any time.  

We reserve the right to deny future appointments and services. 

48-hour notice from your appointment time is required to reschedule or cancel your appointment to avoid being charged.

Late reschedules or cancellations will be charged 50% of the appointment total.  

**Rescheduling is permitted once without a penalty if it falls within the allowed time frame. After that, a $50 non transferrable and non refundable fee will be charged for each additional reschedule.

No refunds are given under any circumstance.

For your safety and to maintain a calm environment, please silence your cell phone before our appointment. Loud unexpected notifications or ring tones could disrupt my focus.

Due to the nature of the service we kindly ask no children or additional guests at the appointment. There's harsh cleaning chemicals and equipment not suitable for children to be around. Please plan accordingly.

1. We ask clients to respect their reserved time by confirming or canceling appointments and providing any necessary information for the procedure in a timely manner. This includes completing all required online intake forms and submitting any additional information the artist requests. If multiple attempts are made to obtain this information or the necessary forms are not received in a timely manner, the artist reserves the right to cancel the appointment.

2. If you arrive to your appointment and have previous work on your brows, and didn't get approved by the artist, your appointment will be canceled and your card will be charged. Please contact Magda at morbrowsstudio@gmail.com with photos to be cleared to book a new client appointment.

3. Failure to follow pre-care instructions. 

Although extremely rare, we refuse the right to refuse service of the following:

✦ Showing up to the appointment under the influence, impaired, or hung over. The client is responsible for the full service amount and will be charged to the card on file. Future appointments will not be permitted.

✦ Undisclosed skin or medical condition. The client is responsible for the full service amount and will be charged to the card on file. 

✦ Any behavior that can compromise the artist's ability to work, disrupts the quality of the appointment, or negatively affects other patrons.  

We reserve the right to deny future appointments and services.